Automated claim support
Nurture customer loyalty with Extend Automated Claim Support.
Validate and process customer claims in real time.
Improve operational efficiency and wow your customers with an automated claims experience that skips the back-and-forth for issues like package loss, damage, theft, and more.
Check carrier tracking information, collect and validate images, identify risk, and review business policies in real time to make a claim decision.
Automate claim support with built-in, AI-powered fraud monitoring.
Detect customer abuse in real time with dynamic fraud monitoring.
Leverage Extend’s experience managing millions of claims to automatically handle issues related to shipping and fulfillment. Improve customer loyalty while reducing your operational expenses and preventing post-purchase fraud through AI.
Personalize your claims experience with configurable rules.
Speed up your claim decision process with automated interactions and rules based on your business policies. Streamline claims for high LTV customers, or flag claims for follow-up if a manual review is needed.
Plus, a customizable user interface matches your branding to ease flow and build customer confidence.
Everything you need to fight fraud and increase loyalty. All under a single login.
Automated claim support
It’s the post-purchase platform you’ve been looking for.
Schedule a Demo
You’ve got 1,200+ reasons to believe.
Our merchants are our partners. Indy had Short Round. Han had Chewie. We’ve got you. With over 1,200 trusted partnerships under our belt, we work hand in hand to deliver positive customer experiences and increased margins for merchants of all sizes and stages of growth.
The proof is in the performance.
A platform built to boost your business.
.svg)
